REFUND POLICY
We are commited to providing high-quality social media marketing (SMM) services that meets your business needs.
However, we understand that there may be situations where a refund is requested. Our refund policy outlines the conditions under which refunds may be granted.
- Eligibility for Refunds
We offer refunds only under the following conditions:
- Service not delivered: If the service you purchased was not delivered within the stated delivery time, and no work has been done on your account, you are eligible for a full refund.
- Service not as described: If the service delivered significantly differs from what was outlined or agreed upon, you may request a refund within 7 days of receiving the service.
- Technical issues: If our system encounters a technical problem that prevents us from delivering the service, and no alternatives can be provided, you are eligible for a refund.
2. Non-Refundable Cases
Refunds will not be issued in the following situations:
- Change of mind: If you decide that you no longer want the service after it has been started or completed.
- Completed services: If the service has been delivered or described and there are no errors or discrepancies, no refund will be issued.
3. Refund Process
- To request a refund, contact us on our Official Whatsapp Account [+234 708 572 8104] with your order details and the reason for the refund request.
- Refunds will be processed within 3-7 business days after approval.
- Refunds will be credited to your chickletboost wallet immediately
4. Partial Refunds
In some cases, partial refunds may be offered if a portion of the service has been delivered, but there is a failure to deliver the remaining part of the service.
5. Cancellation Policy
If you wish to cancel an order before the service begins, you may be eligible for a full refund. Cancellations must be requested within 24 hours of placing the order.
Contact Us If you have any questions or concerns regarding our refund policy, please contact us at [chickletboostnigeria@gmail.com]